We are located at Hauptstraße 3a, D-57392 Schmallenberg, Grafschaft, Germany. Our facility serves as both our administrative headquarters and main distribution point.

We specialize in a wide range of wood and biomass fuel products including:

• Sawn timber & lumber

• Kiln-dried firewood

• Wood charcoal

• Briquettes

• Wood pellets

• Euro pallets

• Custom-cut wood products

We serve both retail and wholesale clients, including homeowners, resellers, distributors, contractors, and industrial companies worldwide.

You can place an order by:

• Contacting us via email or phone

• Filling out the contact form on our website

• Requesting a custom quote through our B2B portal (for bulk orders)

Yes. MOQs vary depending on the product. For retail firewood or briquettes, a few pallets may suffice. For bulk or export orders (e.g., timber or pellets), we typically require full or half container loads.

We accept payments via:

• Bank transfer (SEPA/IBAN)

• Invoice (for approved B2B clients)

• Other methods by prior agreement

Yes, we ship our products worldwide, including Europe, North America, the Middle East, and Asia. We work with trusted freight partners to offer FCL, LCL, EXW, FOB, and CIF shipping options.

Delivery times vary depending on your location and order size:

• Local: 1–3 business days

• Europe: 3–7 business days

• International: 10–30 days (depending on shipping method and customs)

Yes. Once your order is dispatched, we provide tracking details or updates via email.

Absolutely. We source our timber from responsibly managed forests and ensure that all products meet environmental and regulatory standards, including FSC or PEFC certification where applicable.

Our kiln-dried firewood typically has a moisture content below 20%, making it ideal for clean and efficient burning.

Yes. We offer custom dimensions, cuts, pallet sizes, and private-label packaging upon request — ideal for wholesalers and brand resellers.